We deliver within the UK only. Deliveries generally take 1 to 3 working days, for peace of mind if you miss it you have the following options:
Using the information on the "sorry we missed you card" delivery can be rearranged to a day that suits you.
Collect the parcel from your local Post Office(Royal Mail & Parcel Force) or Hermes Parcel Shop.
Request to have your neigbour sign for the parcel.
- Order tracking is available by logging into your account.
- Delivery is available to UK addresses only. We do not ship outside of the UK
- Our postage and packaging charge is just £1.99 per order, you can order as many items as you want per order and you won't be charged any more for postage and packaging
- Orders with a value over £100 will not be charged the £1.99 delivery charge
- Orders placed on a weekday are dispatched the next working day.
- Parcels are sent fully insured against loss or damage in transit.
- Delivery takes 1 to 3 working days as standard for most of the UK.
- The quoted delivery timescales and postage and packaging charge is for delivery to UK mainland addresses. For deliveries to Northern Ireland please allow an extra 3 working days.
- Deliveries to the Isle of Man and Scottish Highlands areas may take an extra 2 working days.
- We use Parcel Force, Royal Mail and Hermes tracked service for deliveries.
- We can deliver to your place of work.
Whilst every effort is made to deliver goods within the estimated timescales, delays are unavoidable on rare occasions due to situations beyond our control.
Payment is taken from your card at the time your order is received once your card details and stock availability have been checked. We maintain vast stocks of all items offered on this website but all orders are accepted subject to availability. In the extremely unlikely event that we are not able to supply your order, we will inform you immediately either advising of a estimated restocking date or offering alternative items.
All goods must be signed for by an adult aged 18 years or over and the signature sheet should be notated "unexamined" on delivery. Airsoft Loaded cannot take responsibility for orders signed for by neighbours or any other person not occupying the delivery address specified.
If you receive a damaged item you must inform us within 48 hours of delivery.
Please note that delivery is only available to mainland UK addresses plus the Isle of Wight and Northern Ireland but is unfortunately not available to customers with the following postcode prefixes: GY and JE.
The term "working day" is defined as any weekday between 7.30am and 5.30pm (excluding public holidays). Deliveries may take place anytime up untill 5.30pm on a working day.